HopkinsOne

Self Help Contact

If you did not find your issue on our website, please complete the web form below or call us at 410-735-4500. Please include as much information in the description as possible. The information that you provide will help us resolve your issue in a timely manner. Listed below is some of the information that is helpful to us:

	Shopping Cart:	Shopping Cart numbers, Purchase Order numbers, Vendor names or numbers
	Online Payment:	Document numbers
	Travel:	Personnel numbers of travelers (PERNR), Trip numbers
	Time Entry:	Personnel numbers, Request type, JHU or JHHS, CATS or Kronos or Nightingale
	ISR or ZSR:	Personnel numbers, ZSR numbers
	BW Reports:	Report type, Report name, Variable entries
	Workflow	Transaction type

	- Contact Form -

*	First Name:
*	Last Name:
*	JHED ID:
*	Email:
*	Phone:
*	Area:	Shopping Cart Online Payment Travel Finance R/3
	(Select all that apply)	Time Entry ISR or ZSR E Forms BW Reports Workflow
	(Select all that apply)	Security or Access Error Message
*	Question/Describe Problem:
	Question/Describe Problem:
	Attachment:

	Suggestions: