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Frequently Asked Support Questions

Top 10 FAQ'sClick for more FAQ information
Question Project Area
 
How do I access the system? General
 
What is the difference betwen HopkinsOne, SAP and Shared Services? General
 
Currently, staff can fill out forms for reimbursement online and then e-mail them to the person responsible for processing reimbursement. Will all staff have access to this form for travel reimbursement, even if they usually only incur mileage and parking expenses? Supply Chain
 
I received a popup file download window looking for a Tx.SAP file. What should I do ? General
 
For companies that require a faxed copy of a PO, how do we order from them? Supply Chain
 
How do I print a shopping cart? Supply Chain
 
Do you need a certain role to determine whether a vendor has been paid? General
 
How do you know if you should use an "ECPO" or an "LVPO" if all your PO's are less than $ 2,500? Supply Chain
 
I am unable to access Emarketplace. All I see is a blank screen. Supply Chain
 
How will the bidding process work for items and services that are over $ 5,000? Supply Chain

FINANCE
  AA (Assets)
8 
  Master Data
9 
  PS (Project Systems)
9 
  AR (Accounts Receivable)
5 
  CFM
10 
  CO (Controlling)
10 
  FM (Funds Management)
21 
  GAAP Budget
8 
  General Ledger
15 

BW REPORTING
  Finance
3 
  HR/Payroll
2 
  Supply Chain
1 
  Overall
20 

HR/PAYROLL  
1 
79 
2 
30 

 

SUPPLY CHAIN
11 
33 
59 
  Travel
20 
17 

SPONSORED
2 
  Coeus
2 
3 
1 

GENERAL
  Basis
5 
2 
  Logon
3 
  Portal
2 
2 
1