HopkinsOne: FAQ for Training

FAQ

Frequently Asked Questions about Training

Question(s): (click on question to see the answer)		Displaying 1 to 20 of 42 records

	I work in the same office and should have the same roles as fellow employees, but I didn’t get an e-mail announcing my training schedule. What should .....
	What if I’ve been assigned a role and training and I believe it is in error? .....
	I need to change the date of the class. .....
	Why I am scheduled for these classes? .....
	My supervisor is a faculty member. Can I list myself as the supervisor? .....
	Why can’t I see the “Supervisor Admin Tools” tab that is referenced in the e-mail? .....
	How do I find my supervisor’s JHED Login ID? .....
	First Time Login to JHED? .....
	How do I find my JHED Login ID (LID)? .....
	I disabled my pop-up blockers in Internet Explorer but content is still blocked. .....
	I cannot download the required software when I get messages telling me to do so. .....
	I get a yellow bar at the top of the page and cannot proceed. .....
	I get blank pages in my course. .....
	I cannot change any of my PC settings per the instructions on you website. .....
	Why can’t I see the “Supervisor Admin Tools” tab that is referenced in the welcome e-mail? .....
	My scores are not registering when I take my assessments. .....
	When I click on the icon to take a class I get a message that says that I need to take a prerequisite class. How do I know the prerequisite classes? .....
	Can the training be done on a home computer? .....
	Hi, I run on a MAC and I am having difficulty getting into the JHEB LMS system to find out about my courses. It allows me to put in my JHED ID b .....
	Do people have to take training courses in a certain sequence? .....

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